Blue Diamond Pools
"Understanding your water to the drop"
We do our own repairs.
Blue Diamond Pools has the knowledge and experience to backup all work that is performed. We will not only explain what is going on with your system, but also explain what we can do to possibly prevent the problem from reoccurring. As part of our service we take a proactive approach in repairing, troubleshooting possible problems. The reason for the proactive approach is to prevent your pools down time as well as to prevent more problems than are necessary. We believe that preventative maintenance is the key to a well maintained pool.
Most other pool companies have to hire outside pool repair technicians to repair your pool equipment. What this means to you, is the insecurities of not knowing who is in your back yard and what experience the may or may not have to do a professional job.
A Better Service.
Blue Diamond Pools only serves El Dorado Hills and Folsom. This allows us to spend more time servicing your pool rather than driving to your pool.
Blue Diamond Pools also believes in building a relationship with each customer. I'm sure you have dealt with companies that hire people to answer phones and that's all they seem to know. With Blue Diamond Pools you can deal with the owner of the business who cares about the livelihood of his business.
The biggest complaint I have gotten about other pool companies is that they don't seem to know what they are doing or what they are supposed to be doing. How can a pool company tell you there's something wrong if they don't even know how the equipment is supposed to work?
Blue Diamond Pools takes a pro-active approach to finding ways to resolve problems and save you money. We do not guess !! We troubleshoot and rely on our experience to inform you of the best possible option and/or resolution for you and your family.
Blue Diamond Pools is an Authorized Dealer by every major pool equipment manufacture. This means, when Blue Diamond Pools sells and installs your equipment, you get a extended warranty above and beyond the standard manufacture warranty.
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As needed"
Some pool companies give you a list of things that are only done on an " As needed basis." The problem with the "as needed " comment, is that it seems to be a way for some service people to take shortcuts and never do the things they should be doing on a regular basis. For example; brushing your pool, checking your equipment, cleaning your screens and leaf catcher baskets.
Blue Diamond Pools has eliminated the term "On As Needed Basis", it's either part of the service you pay for or its not. It's that Simple !!
Our Research
In an effort to keep you up to date, we do research on products and chemicals on a regular basis. This is to help insure that we are using the safest chemicals and best equipment. Blue Diamond Pools well never use any chemical in your pool that has not been used in our own pool. We will never sell you anything that we have not used, tested or researched. If for some reason we don't know about a product you have heard about, we will find out. If it's a new product we will try it first. Never feel like what you purchased is less than the best.
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